EN/FR Bilingual contact profiles
Every record carries parallel English and French fields for name, title, address, and notes, plus a preferred-language flag that drives every downstream Maple app.
Canadian CRM · Bilingual EN/FR · PIPEDA + GDPR
Your customers, in two languages and one Canadian vault.
MapleContacts is a Canadian-hosted bilingual CRM with lifecycle stages, deal pipelines, AI next-best-action, and a shared contact graph that powers MapleMail, MapleConcierge, MapleReceptionist, and MapleForms. PIPEDA, Quebec Law 25, and GDPR-ready. Free for 500 contacts.
Everything a Canadian CRM should do — in two languages
Bilingual contact profiles, lifecycle stages, deal pipelines, AI suggestions, and one shared contact graph for the whole Maple suite. No more reconciling French and English duplicates across HubSpot and a spreadsheet.
LIFE Lifecycle stages & tags
Track lead, MQL, SQL, customer, expansion, and churn risk. Trigger campaigns and tasks automatically when a contact moves between stages.
DEAL Deal pipelines & tasks
Drag-and-drop kanban pipelines with weighted forecast, stage probabilities, and per-stage task templates. Pipelines per team, per product, per region.
AI AI next-best-action
For every contact, MapleContacts suggests the next move: send a Q2 renewal email, schedule a 15-minute call, follow up on a stalled deal — with rationale.
SUITE Maple-suite integration
Native two-way sync with MapleMail (campaigns), MapleConcierge (tenants), MapleReceptionist (caller ID), MapleForms (lead capture), and MapleInvoice (billing).
PIPE PIPEDA + GDPR toolkit
Per-record consent ledger, one-click right-to-erasure, right-to-export, and Article 30 records of processing. Quebec Law 25 covered out of the box.
In the wild
See it in action
A free CRM that handles bilingual Canadian customer notes.
EN + FRBilingual by default
100% CAData residency
PIPEDA + Law 25Quebec-ready
GDPREU-export safe
5 appsNative Maple sync
How MapleContacts works
From a spreadsheet to a fully bilingual, lifecycle-tracked, AI-assisted Canadian CRM in under fifteen minutes.
1
Import or sync your contacts
Pull contacts from CSV, Gmail, Outlook, iCloud, HubSpot, Pipedrive, or any open API. MapleContacts auto-detects EN vs FR records and merges duplicates safely.
2
Set lifecycle stages and pipelines
Pick a template (SaaS, agency, clinic, property manager, retailer) or build your own kanban pipeline. Map stages to automation triggers and task templates.
3
Let the Maple suite do the rest
MapleMail segments by lifecycle, MapleReceptionist looks up callers by phone, MapleForms creates new leads, MapleInvoice bills customers — all reading from the same contact record.
Simple Canadian pricing
All plans include bilingual EN/FR profiles, Canadian data residency, PIPEDA + GDPR controls, and Maple suite integration. Cancel any time. Charity rate available — email support@mapleworksuite.com.
Free
$0 CAD / user / mo
For solo founders and side projects.
- Up to 500 contacts
- Bilingual EN/FR profiles
- Canadian data residency
- Email + form capture
- MapleMail + MapleForms sync
Pro
$14 CAD / user / mo
For growing teams and consultants.
- Up to 5,000 contacts
- Lifecycle stages + tags
- Deal pipelines + tasks
- AI next-best-action
- Webhooks + open API
Business
$29 CAD / user / mo
Most popular for SMBs across Canada.
- Up to 50,000 contacts
- Custom fields + segments
- Pipeline automation
- MapleReceptionist caller lookup
- GDPR + PIPEDA export tools
Enterprise
$79 CAD / user / mo
For Canadian agencies and bilingual orgs.
- Unlimited contacts
- SSO + SAML + audit log
- Per-record EN/FR consent ledger
- Dedicated success manager
- SLA + private CA region
Frequently asked questions
Common questions about MapleContacts. Have something else? Email support@mapleworksuite.com.
What is MapleContacts?
MapleContacts is a Canadian-hosted bilingual (English/French) CRM. It stores customers, leads, vendors, and partners in one place with lifecycle stages, tags, custom fields, and deal pipelines. It also acts as the shared contact graph that powers every other Maple app: MapleMail campaigns, MapleConcierge tenants, MapleReceptionist caller lookup, and MapleForms lead capture.
How is MapleContacts different from HubSpot, Salesforce, or Pipedrive?
HubSpot, Salesforce, and Pipedrive all run on US infrastructure - your customer data crosses the border under the CLOUD Act and is subject to US subpoena. MapleContacts is hosted in Canadian datacenters under PIPEDA and is fully bilingual (every record carries an EN and FR field for name, title, address, and notes). Pricing starts free for 500 contacts and tops out at $79 CAD/user/month - well below Salesforce Sales Cloud or HubSpot Marketing Hub.
How do bilingual EN/FR contact profiles work?
Every MapleContacts record has parallel EN and FR fields for first name, last name, title, company, salutation, street, and notes - plus a preferred language flag. When MapleMail, MapleConcierge, or MapleReceptionist render that contact, they automatically pull the right-language version: a Quebec tenant sees their lease in French, an Ontario customer sees the same campaign in English, all driven by one source of truth.
How does MapleContacts integrate with the rest of the Maple suite?
MapleContacts is the contact graph for the whole suite. Edit a phone number once and it propagates to MapleMail (segmentation), MapleConcierge (tenant directory), MapleReceptionist (caller ID lookup), MapleForms (lead capture), and MapleInvoice (billing). Lifecycle changes - lead, customer, churned - flow back into campaigns automatically.
Where is my data stored - is MapleContacts truly Canadian?
Yes. Every contact record is stored exclusively in Canadian datacenters (Moncton primary, Toronto failover). Backups stay in Canada. Encryption keys live in Canadian HSMs. We never replicate customer data to US, EU, or other infrastructure. You get a quarterly residency attestation on the Business and Enterprise plans.
Is MapleContacts PIPEDA and GDPR compliant?
Yes. MapleContacts ships with a per-record consent ledger that records when, how, and in which language a contact opted in to marketing or processing. Right-to-erasure, right-to-export, and right-to-rectify are all one-click operations. PIPEDA, Quebec Law 25, and EU GDPR Article 30 records of processing are generated automatically for auditors.
Does MapleContacts have an API and webhooks?
Yes. Every plan above Free includes a documented REST API (rate-limited per plan) and outbound webhooks for contact created, updated, lifecycle changed, deal stage moved, and consent updated. Pro adds personal access tokens; Business and Enterprise add OAuth 2.0 apps and per-tenant signing secrets.
How much does MapleContacts cost in CAD?
Free for up to 500 contacts forever. Pro is $14 CAD/user/month (5,000 contacts and full deal pipelines). Business is $29 CAD/user/month (50,000 contacts, automation, and the GDPR/PIPEDA toolkit) - this is the most common plan. Enterprise is $79 CAD/user/month for unlimited contacts, SSO, SAML, and a dedicated success manager. All prices are CAD, billed monthly or annually with a 17% annual discount.
Ready to bring your customers home to Canada?
Sign up in under 60 seconds. No credit card required for the Free plan. Bilingual EN/FR out of the box.
Get started with MapleContacts