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Canada-wide care marketplace · English & French

Care, matched both ways —
clients and care professionals, city by city.

MapleCare runs Maple Care (maple-care.ca), a two-way lead marketplace for elder care, child care, property care and pet care across Canada. Clients post a free request, independent care professionals create a free profile, and either side can buy a lead to get the other side’s contact details.

Visit maple-care.ca How it works
4
Care types
20,000+
Canadian places
EN / FR
Fully bilingual
Free
To post or list
The marketplace

Both sides post for free. Each side chooses who to contact.

Maple Care is a lead marketplace, not an agency: it connects clients with independent care professionals and care businesses, who agree the work and rates directly with each other.

Free requests for clients

Families post elder, child, property or pet care requests for free, searching by Canadian city. Professionals nearby can buy the lead and reach out, and the client decides who to work with.

Free profiles for professionals

Independent care professionals and care businesses list the care they offer, their home city and how far they will travel, and get alerts when new requests come in nearby.

Pay per lead, in credits

Nobody pays to post. A lead is bought with credits only when someone wants the other side’s contact details, and its price is shown before buying. Each request has a buyer limit set by the client.

Checked badges

Professionals upload certifications such as first aid or a vulnerable sector check. Each one our team checks earns a badge, and care businesses can show how many people are on their team.

Private until bought

Requests and profiles never show a real name, address, email or phone number, and location is shown by city only. Contact details go only to the person who buys that lead.

Optional care agreement

A free care services agreement template covers services, schedule, rates, payment, cancellations and home access, ready to sign online with MapleSecure. The two sides arrange payment directly; Maple Care handles none of it.

How it works

Three steps from request to agreement

Maple Care makes the introduction. The client and the professional agree everything else directly.

STEP 1

Post or list, free

Clients post a care request and set how many professionals may buy it. Professionals create a profile with the care they offer and how far they travel. Names and contact details stay hidden.

STEP 2

Buy a lead

When a request or profile looks like a fit, buy that lead with credits to get the contact details. The price is shown before you confirm, and you only pay for the leads you choose.

STEP 3

Agree directly

Meet, check references and agree the services, schedule, rates and payment between you. Use the free care agreement template if you want it in writing; Maple Care is not a party and handles no payment.

Questions & answers

Frequently asked

What is MapleCare?
MapleCare is a vertical bundle of MapleWorkSuite apps tuned for Canadian home care agencies and senior care providers. It combines MapleConcierge-style operations, MapleReceptionist for after-hours calls, MapleCalendar for visit scheduling, MapleSecure for PIPEDA-compliant documents, MapleTime for caregiver time tracking, and MapleInvoice for client billing with provincial subsidy claim support - all under one license per caregiver.
Which Canadian provinces' home-care subsidy systems are supported?
Out of the box we support New Brunswick (Extra-Mural Program), Ontario (Home and Community Care Support Services / HCCSS, formerly LHIN), Nova Scotia (Continuing Care), Prince Edward Island (Home Care Program), Quebec (CLSC / RSSS), British Columbia (Home and Community Care), Alberta (AHS Continuing Care), and Manitoba (Home Care Program). We map your visit log and care notes into each program's required billing format. New provinces are added by request.
Can caregivers use this on their phone for visit check-in?
Yes. The caregiver mobile app (iOS and Android) provides one-tap GPS check-in and check-out, voice-to-text care notes, photo upload for incident reports, and an offline mode that syncs the moment signal returns. Visit verification is timestamped and geofenced for audit and subsidy claim integrity.
Is it PIPEDA and provincial health-data compliant?
Yes. All client data, care notes, and visit logs are stored on Canadian-hosted infrastructure (Maritimes and Central Canada regions) with end-to-end encryption at rest and in transit. We align with PIPEDA, Ontario PHIPA, Quebec Act 25, Nova Scotia PHIA, and other provincial health-information acts. Full audit trails are retained for the statutory ten-year minimum.
How does MapleCare compare to AlayaCare or CareSmartz360?
MapleCare is Canadian-built, Canadian-hosted, and priced in CAD with no per-seat seat-tax surprises. AlayaCare and CareSmartz360 are strong international platforms but bill in USD, store data outside Canada by default, and unlock provincial subsidy billing only in enterprise tiers. MapleCare ships subsidy claim support, GPS visit verification, and the family portal at the entry tier. Procura is the legacy on-prem alternative - MapleCare replaces it with a fully managed cloud option.
Can it integrate with our existing care plan / EMR?
Yes. MapleCare speaks HL7 v2 and FHIR R4 for care plan sync, and ships out-of-the-box connectors for AlayaCare, PointClickCare, Procura, MEDITECH, and Cerner / Oracle Health. CSV import / export and a documented REST API are available on every plan. We also bridge care notes back to your primary EMR so caregivers only document once.
What's the per-caregiver license cost in CAD?
Three tiers, all priced in CAD per active caregiver license per month: Visit ($99) for solo and micro agencies up to ten caregivers, Agency ($199) - our most popular plan - for growing agencies with subsidy billing and the family portal, and Network ($349) for multi-site networks needing EMR sync, custom integrations, and a dedicated success manager. Annual prepay saves 17 percent on every tier.
Can family members see visit logs and care notes?
Yes. Each client has an invite-only family portal where authorized loved ones can see completed visits with verified check-in times, read recent care notes (filtered by the caregiver and supervisor for sensitivity), view upcoming scheduled visits, message the care team, and receive instant alerts for incidents. Family access is granular - the agency controls which fields, which family members, and which notification triggers are enabled per client.
Is there a free plan for MapleCare?
Yes. MapleCare offers a free account so you can start with no credit card and no commitment. Create your free account, explore the core features, and upgrade to a paid plan only when you need more volume or advanced capabilities.

Find care, or find clients, anywhere in Canada.

Free to post. You only pay for the leads you choose to buy.

Post a free request Create a free profile